PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES

Effective Date: February 19, 2026

Travel Well Care LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This document explains how we collect, use, and disclose your personal and health information.

PART I: HIPAA NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Our Legal Duty We are required by the Health Insurance Portability and Accountability Act (HIPAA) and applicable Rhode Island and Florida laws to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties.

2. Uses and Disclosures of Health Information We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, or manage your travel health care (e.g., consulting with your primary doctor or sending a prescription to a Florida pharmacy).

• Payment: To bill and collect payment from you or your insurance company.

• Healthcare Operations: To conduct quality assessments, improve our telehealth services, and manage our business.

• As Required by Law: We may disclose PHI when required by federal, state, or local law.

3. Special Protections (2026 Compliance Updates)

• Substance Use Disorder (SUD) Records: If we receive or maintain records protected by 42 CFR Part 2, we will not disclose such records in civil, criminal, administrative, or legislative proceedings against you without your specific written consent or a court order.

• Redisclosure: You are hereby notified that information disclosed pursuant to this notice may be subject to redisclosure by the recipient and may no longer be protected by federal privacy rules.

4. Your Rights Regarding Your PHI

• Access: You have the right to inspect and receive an electronic copy of your medical records. In accordance with Florida and RI law, we will fulfill these requests within 30 days.

• Amendment: You may ask us to correct information you believe is inaccurate.

• Accounting of Disclosures: You may request a list of instances where we shared your PHI for reasons other than treatment, payment, or operations.

PART II: WEBSITE & DATA PRIVACY

This section covers non-medical data collected when you browse our site.

1. Information We Collect

• Contact Info: Name and email (travelwellcare@gmail.com) if you sign up for our newsletter.

• Device Data: IP addresses and cookies used for website analytics to improve the user experience for traveling families.

2. Third-Party Services We use HIPAA-compliant third-party vendors (such as encrypted EMRs and video platforms) to deliver our services. We maintain Business Associate Agreements (BAAs) with these vendors to ensure your data stays secure.

PART III: FLORIDA TELEHEALTH DISCLOSURES

In compliance with Florida Statute 456.47, Florida residents and visitors are notified of the following:

• Verification: You may verify our Out-of-State Telehealth Provider registration at: flhealthsource.gov/telehealth.

• Medical Records: Your telehealth records are maintained with the same confidentiality and retention standards as in-person medical records. We retain records for 7 years per Rhode Island regulation.

PART IV: CONTACT & COMPLAINTS

If you believe your privacy rights have been violated, or if you wish to exercise your data rights, please contact our Privacy Officer:

Lauren Silva, NP Travel Well Care LLC 6 Alcar Drive, Johnston, RI 02919 Email: travelwellcare@gmail.com

You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.